Broker
A broker is a licensed professional who acts as an independent intermediary between clients and multiple insurance companies. Unlike agents who represent a single insurer, brokers work on behalf of their clients to compare policies, explain coverage options, and secure the best combination of benefits, price, and flexibility.
How It Works
Because a broker is independent and does not work for insurance companies, they are free to transact with any insurer they hold a contract with. In health, dental, life, and group benefits, a broker assesses your needs, gathers quotes from several carriers, and presents impartial recommendations. With access to plans from multiple providers, they can compare features, benefits, and costs side by side to find a plan that fits your needs and budget. They can also help manage renewals and assist with claims. Brokers are compensated through commissions paid by the insurance companies, not by you, although they are legally required to prioritize your best interests. Brokers must be licensed through their provincial insurance council and maintain continuing education to stay current with regulatory and market changes.
Example:
Imagine a small Canadian business that wants to set up an employee health and dental benefits plan. It can use a broker to gather quotes from several insurers, compare how coverage and flexibility differ across the plans, and decide which one to choose. The broker is paid a commission by the chosen insurer rather than charging the business a direct fee, and stays available afterward to help with renewals and claims questions.
What to Watch For:
Remember that a broker is not the insurer. The insurer issues the policy and bears the insured risk, and its actual wording and underwriting decision still control the contract even though the broker can explain, place, and service the account. Keep in mind, too, that the solicitation of insurance by agents or brokers is regulated by the provinces or territories of Canada. In Ontario, for example, the Registered Insurance Brokers Act regulates the sale of insurance policies by brokers. Because brokers are compensated through commissions paid by the insurance companies, it helps to understand how that compensation works while relying on their legal duty to put your interests first.



