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Dentist

A dentist is a licensed healthcare professional who diagnoses, treats, and helps prevent conditions affecting the teeth, gums, and mouth. Dentists play a key role in maintaining oral health through preventive care, restorative treatments, and patient education. Common services include cleanings, fillings, crowns, root canals, extractions, and oral examinations.

In the context of dental insurance, only services performed by a licensed dentist or an approved dental specialist are eligible for reimbursement. Insurance plans typically require that the dentist be licensed in the province or territory where treatment is provided and follow the provincial dental fee guide when billing. Dentists may also refer patients to specialists such as orthodontists, endodontists, periodontists, or oral surgeons for more complex procedures.

Regular dental care provided by licensed professionals helps prevent more serious health problems and ensures that claims are processed smoothly under your insurance plan.

Example:

If you visit a licensed dentist for a filling that costs $250, and your plan covers 80 percent for basic restorative services, your insurer reimburses $200 and you pay $50.

What to Watch For:

Confirm that your dentist is licensed and in good standing with the provincial dental association. Some plans require that the dentist use specific claim forms or electronic systems for direct billing. If you receive treatment outside of Canada, coverage may depend on whether the dentist’s qualifications meet your insurer’s standards.

Related Terms

Treatment

Treatment refers to any medical, dental, or therapeutic care provided by a licensed healthcare professional to diagnose, manage, or improve a health condition, injury, or disease. In the context of insurance, treatment includes all services, procedures, medications, and interventions that are deemed medically necessary to restore or maintain health. It can range from routine doctor visits and prescription drug use to surgery, rehabilitation, and specialized therapies.

Provider

A provider is a licensed healthcare professional, facility, or service organization that delivers medical, dental, vision, or paramedical care to patients. In the context of insurance, a provider is any individual or entity authorized to perform covered services and submit claims for reimbursement to an insurer. Providers include physicians, dentists, pharmacists, physiotherapists, chiropractors, optometrists, hospitals, and clinics.

Coverage / Benefit

Coverage, sometimes referred to as a benefit, is the range of health or dental services, supplies, or treatments that your insurance plan agrees to pay for under its terms and conditions. Each benefit represents a category of care, such as prescription drugs, dental services, vision care, or paramedical treatments.

Prior Authorization

Prior authorization is the process through which an insurer reviews and approves certain medical treatments, procedures, or prescription drugs before they are performed or dispensed. It ensures that the recommended care is medically necessary, appropriate, and covered under the policy before expenses are incurred. Prior authorization helps manage costs and ensures the use of safe, evidence-based treatments that align with clinical guidelines.

Healthcare Spending Account (HCSA)

A Healthcare Spending Account (HCSA) is a flexible, employer-funded benefit that reimburses employees for a wide range of eligible healthcare expenses not fully covered by their group insurance plan or a government health plan. It allows employees to use allocated funds toward medical, dental, and vision expenses based on their personal needs. The Canada Revenue Agency (CRA) regulates which expenses qualify under the Income Tax Act, and reimbursements from an HCSA are received tax-free.

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