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Coverage / Benefit

Coverage, sometimes referred to as a benefit, is the range of health or dental services, supplies, or treatments that your insurance plan agrees to pay for under its terms and conditions. Each benefit represents a category of care, such as prescription drugs, dental services, vision care, or paramedical treatments.

Your plan’s coverage outlines what is included, the percentage the insurer pays, and any applicable limits such as annual maximums, coinsurance, or deductibles. Coverage can vary widely between plan types. For example, medically underwritten plans often provide higher benefit maximums, while guaranteed-issue or conversion plans may have lower combined limits to manage risk.

The purpose of coverage is to protect you financially against routine healthcare costs and unexpected medical expenses. By defining covered benefits, your plan helps you plan for out-of-pocket costs and ensures clarity on what services qualify for reimbursement.

Example:

If your plan includes 80 percent coverage for physiotherapy up to $500 per year, and your treatment costs $100 per session, the insurer pays $80 per visit until the $500 limit is reached.

What to Watch For:

Review your plan booklet carefully to understand what is covered and what is excluded. Even if a service is medically necessary, it must fall within your defined benefits to qualify for reimbursement. Some benefits, such as orthodontics or medical equipment, may require pre-authorization before claims are approved.

Related Terms

Healthcare Spending Account (HCSA)

A Healthcare Spending Account (HCSA) is a flexible, employer-funded benefit that reimburses employees for a wide range of eligible healthcare expenses not fully covered by their group insurance plan or a government health plan. It allows employees to use allocated funds toward medical, dental, and vision expenses based on their personal needs. The Canada Revenue Agency (CRA) regulates which expenses qualify under the Income Tax Act, and reimbursements from an HCSA are received tax-free.

Health Insurance

Health insurance is a type of coverage that helps pay for medical and healthcare expenses not fully covered by Canada’s public health system. It protects individuals and families from the high cost of prescription drugs, medical services, and treatments that fall outside provincial or territorial government health plans. Health insurance can be obtained through an employer’s group benefits plan or purchased individually from a private insurer.

Extended Health Care Insurance

Extended health care insurance (EHC) is supplemental coverage that helps pay for medical expenses not covered by your provincial or territorial health plan. It protects you from out-of-pocket costs associated with services such as prescription drugs, vision care, medical equipment, hospital upgrades, emergency travel medical care, and paramedical services like physiotherapy or chiropractic treatments.

Eligible Expenses

An eligible expense is any medical or dental service, product, or treatment that qualifies for reimbursement under the terms of your insurance plan. To be eligible, the service must meet several criteria: it must be medically necessary, performed by a licensed or approved provider, and fall within the plan’s specific limits and exclusions.

Treatment

Treatment refers to any medical, dental, or therapeutic care provided by a licensed healthcare professional to diagnose, manage, or improve a health condition, injury, or disease. In the context of insurance, treatment includes all services, procedures, medications, and interventions that are deemed medically necessary to restore or maintain health. It can range from routine doctor visits and prescription drug use to surgery, rehabilitation, and specialized therapies.

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