Back to all terms

Usual & Customary Fee List (dental)

The usual and customary fee list is a provincial or insurer-based schedule that outlines standard dental fees used to determine reimbursement. Insurers use this list to calculate the amount payable for each procedure, regardless of what your dentist charges.

If your dentist charges more than the listed fee, you must pay the difference. Each province updates its fee guide annually, and private insurers typically follow it when determining reasonable reimbursement.

Example:

If the Alberta dental fee guide lists $200 for a filling and your dentist charges $230, your plan reimburses based on $200, leaving you to pay $30.

What to Watch For:

Confirm whether your plan follows your province’s fee guide or its own internal schedule, as differences can affect out-of-pocket costs.

Related Terms

Dental Fee Guide

A dental fee guide is a provincially issued schedule that lists the standard or recommended prices for dental procedures. Each province and territory in Canada publishes its own guide annually, outlining suggested fees for everything from cleanings and fillings to crowns and dentures.

Coverage / Benefit

Coverage, sometimes referred to as a benefit, is the range of health or dental services, supplies, or treatments that your insurance plan agrees to pay for under its terms and conditions. Each benefit represents a category of care, such as prescription drugs, dental services, vision care, or paramedical treatments.

Coordination of Benefits

Coordination of benefits (COB) is the process used by insurance companies to determine the order in which multiple plans will pay for the same claim when a person is covered under more than one policy. The goal is to ensure that combined reimbursements do not exceed 100 percent of the eligible expense, while allowing the insured to receive the maximum possible coverage across all plans.

Per Person / Per Family

Per person and per family describe how benefit limits, deductibles, or maximums are applied within a health or dental insurance plan. A per person limit means the specified amount applies individually to each insured member, while a per family limit represents the total combined coverage for all members under one policy.

Lifetime Maximum

A lifetime maximum is the total amount your insurance plan will pay for a specific benefit over the course of your life. Once the limit is reached, no further reimbursement is available for that benefit. Lifetime maximums commonly apply to orthodontics, medical equipment, or travel emergency medical coverage.

Have questions about your insurance coverage?

Our licensed advisors can help you understand your options and find the right plan for your needs.

Contact Us