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Dispensing Fee

A dispensing fee is the professional service charge that a pharmacy adds to the cost of a prescription drug when it is filled. This fee covers the pharmacist’s time, expertise, and services such as verifying the prescription, reviewing potential drug interactions, preparing the medication, and providing counselling on proper use. Each pharmacy sets its own dispensing fee, which can vary based on location, prescription type, and the pharmacy’s policies.

In most health insurance plans, the dispensing fee is considered part of the eligible prescription cost and is reimbursed according to the plan’s drug coverage rules. However, some plans cap the amount reimbursed for dispensing fees, meaning you pay the difference if the pharmacy charges more than your plan allows. For maintenance medications, insurers often encourage using 90-day supplies or preferred pharmacies to minimize repeated dispensing fees.

Example:

If a prescription costs $40 for the medication and the pharmacy adds a $10 dispensing fee, the total charge is $50. If your plan covers 80 percent of eligible drug costs, the insurer reimburses $40, and you pay $10 out of pocket.

What to Watch For:

Compare dispensing fees among pharmacies, as they can vary widely. Some plans limit reimbursement to a maximum fee per prescription, such as $8 or $10. If your plan includes a preferred pharmacy network, filling prescriptions there may eliminate or reduce your out-of-pocket costs. Always ask your pharmacist for a detailed receipt that separates the drug cost from the dispensing fee for accurate claim submission

Related Terms

Pay-Direct card / Drug card

A pay-direct card, also known as a drug card, is a plastic or digital card issued by your health insurance provider that allows pharmacies to bill your insurer directly for eligible prescription drugs. Instead of paying the full cost upfront and submitting a claim later, you pay only your portion - such as a deductible or coinsurance - at the point of sale.

Coverage / Benefit

Coverage, sometimes referred to as a benefit, is the range of health or dental services, supplies, or treatments that your insurance plan agrees to pay for under its terms and conditions. Each benefit represents a category of care, such as prescription drugs, dental services, vision care, or paramedical treatments.

Health Insurance

Health insurance is a type of coverage that helps pay for medical and healthcare expenses not fully covered by Canada’s public health system. It protects individuals and families from the high cost of prescription drugs, medical services, and treatments that fall outside provincial or territorial government health plans. Health insurance can be obtained through an employer’s group benefits plan or purchased individually from a private insurer.

Benefit

A benefit is the specific financial protection or coverage provided under an insurance policy. In health and dental insurance, a benefit refers to the payment or reimbursement made by the insurer for eligible medical, dental, or wellness expenses. Each benefit category - such as prescription drugs, dental services, vision care, or physiotherapy - outlines what is covered, how much the insurer will pay, and any applicable limits or conditions.

Treatment

Treatment refers to any medical, dental, or therapeutic care provided by a licensed healthcare professional to diagnose, manage, or improve a health condition, injury, or disease. In the context of insurance, treatment includes all services, procedures, medications, and interventions that are deemed medically necessary to restore or maintain health. It can range from routine doctor visits and prescription drug use to surgery, rehabilitation, and specialized therapies.

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