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Provincial Coordination

Provincial coordination refers to the process of aligning private insurance benefits with the coverage provided by your provincial or territorial government health plan. It ensures that the public plan pays for all eligible expenses first, and your private insurance covers only the remaining costs that are not paid by the government. This coordination helps prevent duplicate payments while maximizing your overall coverage.

In Canada, each province and territory operates its own government health insurance plan (GHIP), which pays for medically necessary hospital and physician services. Private insurers coordinate benefits to cover additional healthcare expenses such as prescription drugs, medical equipment, vision care, and paramedical services. For certain treatments, such as prescription medications for seniors or low-income residents, your provincial drug plan may act as the first payer before your private plan reimburses the balance.

Example:

If your provincial health plan covers $100 of a $350 medical procedure, your private insurance will coordinate benefits to pay the remaining $250, up to the policy’s maximum.

What to Watch For:

Always present your provincial health card when receiving care and provide accurate information to both the provider and insurer. Some private insurers require proof that the government plan has paid its portion before reimbursing the balance. Rules and coverage levels vary by province, so check how your plan coordinates benefits with your provincial health plan, especially if you move between provinces or travel within Canada.

Related Terms

Pay-Direct card / Drug card

A pay-direct card, also known as a drug card, is a plastic or digital card issued by your health insurance provider that allows pharmacies to bill your insurer directly for eligible prescription drugs. Instead of paying the full cost upfront and submitting a claim later, you pay only your portion - such as a deductible or coinsurance - at the point of sale.

Plan Tiers

Plan tiers refer to the different levels of coverage available within a group or individual insurance plan. Each tier offers a varying combination of benefits, coverage limits, and premium costs, allowing members to choose the option that best fits their needs and budget. Tiers are commonly labeled as Basic, Enhanced, or Premium, though terminology can differ by insurer. Higher tiers typically provide more comprehensive coverage and higher annual or lifetime maximums, while lower tiers focus on essential protection at a lower cost.

Prior Authorization

Prior authorization is the process through which an insurer reviews and approves certain medical treatments, procedures, or prescription drugs before they are performed or dispensed. It ensures that the recommended care is medically necessary, appropriate, and covered under the policy before expenses are incurred. Prior authorization helps manage costs and ensures the use of safe, evidence-based treatments that align with clinical guidelines.

Pharmacist

A pharmacist is a licensed healthcare professional who prepares, dispenses, and provides guidance on the safe and effective use of prescription and non-prescription medications. Pharmacists play a key role in ensuring that medications are used correctly, preventing harmful drug interactions, and advising patients on dosage, side effects, and storage. In many provinces, pharmacists also provide additional healthcare services such as administering vaccines, renewing prescriptions, and offering health consultations.

Extended Health Care Insurance

Extended health care insurance (EHC) is supplemental coverage that helps pay for medical expenses not covered by your provincial or territorial health plan. It protects you from out-of-pocket costs associated with services such as prescription drugs, vision care, medical equipment, hospital upgrades, emergency travel medical care, and paramedical services like physiotherapy or chiropractic treatments.

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