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Orthopedic Shoes / Custom Orthotics

Orthopedic shoes and custom orthotics are specialized footwear and inserts designed to support proper alignment, relieve pain, and improve mobility for individuals with foot, leg, or posture-related conditions. These items are often prescribed to correct biomechanical issues, provide additional cushioning, or accommodate deformities caused by medical conditions such as arthritis, diabetes, or plantar fasciitis.

Most health insurance plans classify orthopedic shoes and orthotics as eligible medical equipment or supplies under extended health benefits. Coverage usually includes a set dollar maximum per year or every two benefit years and typically requires a prescription from a physician, podiatrist, or chiropodist. The policy may also specify that orthotics must be custom-made from a three-dimensional cast or scan of the foot to qualify for reimbursement.

Proper footwear and orthotics can significantly improve comfort and prevent secondary injuries by providing individualized support and promoting better body mechanics.

Example:

If your plan covers 80 percent of eligible expenses up to $400 every two years and your custom orthotics cost $500, your insurer reimburses $400 and you pay $100.

What to Watch For:

Ensure that your provider is recognized by your insurer and that the devices are custom-made rather than off-the-shelf. Some plans require itemized receipts, proof of casting, and pre-authorization. Replacement frequency limits and maximums may differ between orthotics and orthopedic shoes.

Related Terms

Blood Glucose Monitor / CGM Devices

Blood glucose monitors and continuous glucose monitoring (CGM) devices are tools used to measure and track blood sugar levels for individuals with diabetes. A standard blood glucose monitor requires a small finger-prick blood sample to provide a reading, while a CGM system uses a small sensor worn on the body to record glucose levels continuously throughout the day and night.

Private Duty Nurse

A private duty nurse is a licensed nurse hired to provide one-on-one medical care to a patient in their home or hospital outside of standard public healthcare services. This specialized care is typically required for individuals recovering from surgery, managing chronic illness, or living with a serious medical condition that requires close monitoring or skilled nursing services. The nurse may perform duties such as administering medication, wound care, post-operative support, or palliative care under a physician’s supervision.

Lifestyle Drugs

Lifestyle drugs are prescription medications used to improve quality of life rather than to treat or manage life-threatening or medically necessary conditions. These drugs address personal or lifestyle-related concerns, such as sexual performance, hair growth, weight management, or cosmetic enhancement.

Coverage / Benefit

Coverage, sometimes referred to as a benefit, is the range of health or dental services, supplies, or treatments that your insurance plan agrees to pay for under its terms and conditions. Each benefit represents a category of care, such as prescription drugs, dental services, vision care, or paramedical treatments.

Health Insurance

Health insurance is a type of coverage that helps pay for medical and healthcare expenses not fully covered by Canada’s public health system. It protects individuals and families from the high cost of prescription drugs, medical services, and treatments that fall outside provincial or territorial government health plans. Health insurance can be obtained through an employer’s group benefits plan or purchased individually from a private insurer.

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