How will I know when my health insurance claim has been approved?

Claims are paid in one of two ways:

  • Direct deposit
  • Cheque


Insurance companies offer online access to their plans, allowing you to view your claim history, claim status, and add your banking information for direct deposit of claims.

If your claim is approved, you will receive a direct deposit to your bank account. Alternatively, if you have not provided direct deposit instructions, a cheque will be issued and mailed to your physical address.

If your claim submission is complete and accurate, you will generally receive your claim reimbursement within 5-6 business days.

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