How do I make a health or dental insurance claim?

If you need to make a health or dental insurance claim, your health care provider may have already submitted it on your behalf using your Plan and ID numbers.

If your provider has not submitted your claim, you can do it yourself either online or by mail.

To submit your claims online:

• Do so within 12 months of the date you were charged.
• Ensure you've paid more than any deductible in your plan.
• Specify the currency if your claim is for services outside Canada.
• Keep original receipts and applicable supporting documentation for 12 months.

To submit your claim on paper by mail:

• Submit within 12 months of the date you were charged.
• Ensure you've paid more than any deductible in your plan.
• Specify the currency if your claim is for services outside Canada.
• Include original receipts and applicable supporting documentation.
• Make sure you've signed your claim form.